If you experience any problem running Wing: Released Spirits, first make sure that your machine fits the required system specification, and you have enough hard disk space.
If it fits, check the Troubleshooting section of the User Manual.

If the User Manual does not answer your question, try to download the latest patch of Wing: Released Spirits, from our Download Page..

If you have a game-play related problem, first please read the Hints section of the User Manual, and switch on the Hint function in the game, or see the Walktrough. If it does not help, write us.

If the problem still exist, please report us the malfunction you experienced. More detailed description helps us to understand, and repair the problem more quickly.
Please attach the runlog.txt you find in the game's folder. You can even fill this report from within the game's Options/BugReport menu. Then you can copy and paste the content of this report to your e-mail.

Note that customer support between 2006.Jan.14 and Feb.17 is limited.